Job Description
Join the vibrant hospitality scene in Memphis! Memphis Grand Hotel is seeking passionate Front Desk Agents to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and a supportive team environment in the heart of the city's entertainment district.
Responsibilities
- Deliver warm, professional greetings and check-in/check-out services
- Manage reservations and guest inquiries with efficiency
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and maintain service standards
- Operate hotel management software and office equipment
- Contribute to a positive, team-oriented workplace culture
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with willingness to learn systems
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and customer service mindset
- Reliable transportation and punctuality
- Must pass background check