Job Description
Launch your hospitality career in Detroit's vibrant heart! Grand Hotel Detroit is seeking passionate individuals with no prior experience to join our award-winning team. We provide comprehensive paid training, career advancement opportunities, and a supportive environment where your growth matters. Enjoy competitive benefits, flexible scheduling, and the chance to be part of Detroit's revitalized tourism scene. Whether you're a recent graduate or career-changer, we'll equip you with the skills to shine in luxury hospitality.
Responsibilities
- Delight guests with exceptional service at front desk, concierge, or housekeeping stations
- Master check-in/check-out procedures and reservation management systems
- Maintain pristine guest rooms and public areas to brand standards
- Respond promptly to guest inquiries with solutions-focused communication
- Collaborate with cross-departmental teams for seamless operations
- Uphold safety protocols and emergency response procedures
- Contribute to continuous improvement initiatives
Qualifications
- No experience required – we'll train you! Must be 18+ years old
- High school diploma or equivalent (GED)
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail and commitment to excellence
- Positive attitude with customer-first mindset
- Basic computer literacy
- Flexibility to work evenings, weekends, and holidays