Job Description
Join our dynamic team at Grand Plaza Hotels as a Hotel Associate and kickstart your hospitality career with no prior experience required! We're offering immediate full-time positions for motivated individuals ready to provide exceptional guest experiences in the heart of Houston. Enjoy competitive pay, comprehensive training, and a supportive work environment with opportunities for rapid advancement. Whether you're a recent graduate or career changer, we'll equip you with the skills to thrive in the vibrant hotel industry.
Responsibilities
- Greet and assist guests with check-in/check-out processes efficiently
- Manage reservations and handle guest inquiries with professionalism
- Maintain cleanliness and organization of public areas and guest rooms
- Operate hotel systems (PMS, POS) with on-the-job training provided
- Collaborate with housekeeping, maintenance, and food service teams
- Uphold brand standards for safety, hygiene, and customer satisfaction
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and willingness to learn new systems
- Positive attitude and commitment to teamwork
- Reliable transportation to work location
- Must pass background check and drug screening