Job Description
About Grand Hospitality Group:
Grand Hospitality Group is a premier hotel management company with properties across Oklahoma. We're committed to creating exceptional guest experiences while fostering career growth for our team members.
Job Summary:
Join our dynamic team as a Front Desk Agent and kickstart your hospitality career in Oklahoma City! This entry-level role is perfect for passionate individuals eager to deliver outstanding service while developing industry skills.
What We Offer:
- Competitive hourly pay with growth opportunities
- Comprehensive training program
- Employee discounts on hotel stays
- Flexible scheduling options
- Positive, team-oriented work environment
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and room assignments accurately
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel property management systems
- Uphold brand standards and service excellence
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Flexibility to work evenings/weekends
- Positive attitude with problem-solving mindset
- Must pass background check