Job Description
Join our award-winning Memphis hotel team and experience the excitement of hospitality in the heart of the Bluff City! We're seeking passionate Hotel Front Desk Agents to deliver exceptional guest experiences with weekly pay. Enjoy competitive wages, flexible scheduling, and career growth opportunities in one of America's most vibrant tourism destinations.
Our downtown Memphis location offers easy access to Beale Street, the Mississippi River, and major attractions. As a Front Desk Agent, you'll be the first point of contact for international and domestic guests, making lasting impressions while building your hospitality expertise.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Process payments and manage cash drawer operations
- Handle guest inquiries and resolve service issues promptly
- Coordinate housekeeping and maintenance requests
- Upsell room packages and amenities to maximize revenue
- Maintain accurate reservation records and room status
- Collaborate with security team to ensure guest safety
Qualifications
- High school diploma or equivalent required
- 1+ years hotel/front desk experience preferred
- Strong communication and conflict resolution skills
- Proficiency in PMS systems (e.g., Opera, Delphi)
- Ability to work nights, weekends, and holidays
- Basic math and cash handling experience
- Memphis tourism knowledge a plus
- Valid Tennessee driver's license if required for errands