Job Description
Join our award-winning team at the Grand Hospitality Group in Dallas! We're seeking passionate individuals to kickstart their hospitality careers with flexible shift work in a dynamic hotel environment. Enjoy competitive pay, comprehensive training, and opportunities for advancement. Perfect for students, career changers, and night owls seeking work-life balance.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm hospitality
- Manage room reservations and handle guest inquiries via phone/in-person
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with emergency procedures and resolve guest complaints promptly
- Operate hotel management systems (PMS) and POS equipment
- Perform nightly audit duties and shift closing procedures
Qualifications
- High school diploma or equivalent (GED)
- 0-2 years customer service or hospitality experience
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn hotel systems
- Flexible schedule availability including nights, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Texas driver's license preferred
- Professional appearance and positive attitude