Job Description
Join our vibrant hospitality team at Grand River Hotel in downtown Detroit! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy flexible scheduling, on-the-job training, and a supportive environment perfect for career growth. As a part-time Front Desk Agent, you'll be the first point of contact for our guests, ensuring seamless check-ins and memorable stays.
Responsibilities
- Greet and register hotel guests with a warm, professional demeanor
- Manage check-in/check-out procedures and process payments accurately
- Handle guest inquiries, requests, and resolve concerns promptly
- Maintain organized front desk operations and documentation
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems and reservation platforms
- Assist with luggage and provide local area recommendations
Qualifications
- No experience required – comprehensive training provided
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy and comfort with learning new systems
- Ability to work flexible shifts including nights/weekends
- Positive attitude and problem-solving mindset
- High school diploma or equivalent