Job Description
Launch your hospitality career at Grand Horizon Hotels, New York's premier destination for luxury guest experiences. No experience? No problem! We're seeking enthusiastic individuals ready to grow in the vibrant heart of the Big Apple. Enjoy comprehensive training, career advancement opportunities, and a supportive team environment. Work in iconic locations with competitive benefits including employee discounts, meal plans, and flexible scheduling. Join us to transform your passion for service into a thriving career in one of the world's most exciting industries.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel software systems
- Respond to guest inquiries and resolve service issues promptly
- Perform daily room inspections and maintain cleanliness standards
- Collaborate with cross-departmental teams for seamless operations
- Adhere to all safety protocols and company procedures
- Process payments and manage reservation systems accurately
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy and willingness to learn new systems
- Flexible availability including weekends and holidays
- Positive attitude and commitment to guest satisfaction
- Valid work authorization for the United States