Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career! We're seeking motivated individuals with no prior experience to become part of our vibrant front desk team. Enjoy comprehensive training, competitive benefits, and a prime location in the heart of Manhattan. Your journey in luxury hospitality starts here!
Responsibilities
- Deliver exceptional guest service with a warm and welcoming demeanor
- Manage check-in/check-out procedures efficiently using our hotel management system
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping, maintenance, and dining teams
- Uphold strict cleanliness and safety standards throughout the lobby
- Participate in daily shift briefings and training sessions
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in basic computer applications
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and passion for customer service
- Authorization to work in the United States