Job Description
Join our award-winning team at the Grand Oakland Hotel! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier downtown location. No prior experience required—just your passion for hospitality and a commitment to excellence. Enjoy competitive pay, comprehensive training, and opportunities for career growth in one of California's most vibrant cities.
Responsibilities
- Check in/out guests efficiently with our property management system
- Manage reservations and room assignments
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Attention to detail and problem-solving abilities
- Positive attitude and team player mentality
- No prior experience required – we provide full training!