Job Description
Join our award-winning team at Sunshine Resorts Orlando and launch your hospitality career! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to help you succeed in this dynamic role. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in Florida's premier tourism destination.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Promote resort amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Strong customer service orientation
- Basic computer proficiency
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Positive attitude and willingness to learn
- Valid work authorization in the US