Job Description
Join our dynamic team at Grand Hospitality Group, where we value your hard work and reward you daily! We're seeking energetic Hotel Front Desk Agents in Charlotte, NC to deliver exceptional guest experiences through flexible shift work with next-day pay. Enjoy competitive hourly rates, a supportive work environment, and opportunities for growth in the heart of North Carolina's thriving hospitality industry.
Why Work With Us?
• Daily pay via secure digital transfer
• Flexible day/night/weekend shifts
• Free on-site parking and meal discounts
• Professional development programs
• Employee recognition initiatives
Responsibilities
- Check in/out guests efficiently with warm, professional demeanor
- Manage reservations and room assignments using property management systems
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service or hospitality experience
- Proficiency with hotel software (Opera, etc.)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid driver's license (for valet duties)
- Ability to stand for extended periods