Job Description
Join our award-winning hospitality team at Grand Hotel Detroit! We're seeking passionate individuals to deliver exceptional guest experiences in our luxurious downtown location. No experience required – we provide comprehensive training for motivated candidates eager to grow in the hospitality industry.
Enjoy competitive pay, flexible scheduling, career advancement opportunities, and a supportive work environment. Perfect for career changers or recent graduates looking to enter the dynamic world of hotel management.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- No prior experience required - training provided
- Positive attitude and team player mentality