Job Description
Join our award-winning Columbus hotel team as a Front Desk Agent and kickstart your hospitality career! No experience is required – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment where guest satisfaction is our top priority. Perfect for career changers and recent graduates looking to grow in the hospitality industry.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments using hotel software
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with special requests and VIP guest handling
Qualifications
- No prior hotel experience required – training provided
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Flexible availability including weekends/holidays
- Positive attitude and willingness to learn