Job Description
Join our award-winning team at Grand City Hotel in downtown Seattle! We're seeking passionate hospitality professionals to fill immediate front desk positions with flexible shift schedules. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of America's most vibrant cities. Perfect for career changers and experienced hospitality professionals alike.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage room reservations and assignments efficiently
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel safety and security protocols
- Train new team members on operational procedures
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (e.g., Opera)
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic knowledge of Seattle area attractions and services
- High school diploma or equivalent required
- Valid Washington State Food Handler's preferred