Job Description
Join our dynamic team at Grand Hospitality Group in Louisville, KY! We're seeking passionate hotel professionals for immediate front desk positions with flexible shift schedules. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in the heart of Louisville's hospitality scene. Perfect for detail-oriented individuals who thrive in fast-paced environments.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and professionalism
- Handle reservations, billing inquiries, and payment processing
- Resolve guest concerns promptly to ensure exceptional satisfaction
- Maintain accurate records and communicate with housekeeping/management teams
- Operate hotel management systems and POS equipment
- Uphold brand standards and safety protocols during all shifts
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality/customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with hotel management software
- Basic math and cash handling abilities
- Valid driver's license preferred