Job Description
Join our award-winning team at Grand Hospitality Group in Wichita, Kansas! We're seeking enthusiastic individuals with no prior experience to join our front desk team. This is your opportunity to launch a rewarding career in hospitality while providing exceptional guest experiences. We offer comprehensive paid training, flexible scheduling, and a supportive work environment. If you're a people person with a passion for service, apply today to start your journey with us!
Responsibilities
- Check in/out guests efficiently using our hotel management system
- Answer phones and manage reservations with professionalism
- Assist guests with inquiries, requests, and local recommendations
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
- Resolve guest concerns promptly and diplomatically
Qualifications
- No prior experience required - we train motivated candidates!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing and navigation)
- Ability to stand for extended periods
- Flexible availability including weekends and holidays
- Positive attitude and customer service mindset
- Reliable transportation to work site