Job Description
Join our award-winning downtown Portland hotel team immediately! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premium property. No hospitality experience required – we provide comprehensive training for motivated team players who thrive in fast-paced environments. Enjoy competitive pay, benefits, and career growth opportunities in Oregon's vibrant hospitality scene.
Responsibilities
- Efficiently check in/out guests using our property management system
- Manage reservations and answer guest inquiries via phone/email
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with exceptional problem-solving skills
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and comfort with learning new systems
- Positive attitude and customer-first mindset
- Ability to stand for extended periods and lift up to 30 lbs
- No prior experience required – training provided!
- Must be authorized to work in the United States