Job Description
Join the vibrant hospitality scene of New Orleans! Grand Orleans Hotel is seeking passionate individuals for our full-time Front Desk Agent position. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, benefits, and the chance to be part of a team creating unforgettable guest experiences in the heart of the French Quarter.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for cleanliness and service excellence
- Assist with special events and VIP guest requests
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and comfort with technology
- Customer service mindset with problem-solving aptitude
- Positive attitude and teamwork orientation
- Reliable transportation and punctuality
- Must be 18+ years old