Job Description
Join our dynamic team at Grand Tampa Hotel and kickstart your hospitality career! We're seeking energetic individuals with no prior experience for our front desk and guest services roles. Enjoy flexible shift schedules while delivering exceptional guest experiences in Tampa's vibrant downtown. Full training provided – just bring your positive attitude and commitment to excellence!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior hotel experience required
- Strong communication and customer service skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and comfort with learning new systems
- Professional appearance and demeanor
- Valid Florida driver's license (if operating hotel vehicles)
- Ability to stand for extended periods