Job Description
Start your hospitality career with Grand Hospitality Group! We're seeking passionate individuals to join our team as Hotel Front Desk Agents in Dallas. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic work environment.
What We Offer:
- Full-time position with benefits package
- Paid on-the-job training program
- Career growth opportunities within our hotel chain
- Employee discounts on hotel stays and dining
- Supportive team culture focused on your development
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve issues promptly
- Process payments and manage cash transactions
- Coordinate with housekeeping and maintenance teams
- Provide local recommendations and assistance to guests
- Maintain a clean and organized front desk area
- Follow all safety and security protocols
Qualifications
- No prior hotel experience required
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Positive attitude and customer service mindset
- Ability to multitask in a fast-paced environment
- Reliable and punctual work ethic
- Flexible availability including weekends and holidays