Job Description
Join our award-winning hospitality team at the Grand Orleans Hotel, where we blend Southern charm with world-class service. We're seeking passionate individuals to create memorable experiences for our guests in the heart of New Orleans' vibrant French Quarter. No prior experience is required – we provide comprehensive training to help you thrive in this dynamic role. Enjoy competitive pay, benefits, and opportunities for growth within our luxury property.
Responsibilities
- Check guests in/out efficiently using our hotel management system
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
- Assist with event coordination and group bookings
Qualifications
- High school diploma or equivalent
- Exceptional communication and customer service skills
- Ability to work flexible hours including nights/weekends
- Strong attention to detail and problem-solving abilities
- Basic computer proficiency (MS Office, POS systems)
- Positive attitude and willingness to learn
- Team player with collaborative mindset
- Valid Louisiana driver's license (preferred)