Job Description
Join our award-winning team at Grand Plaza Hotel in vibrant San Jose! We're seeking enthusiastic individuals to kickstart their hospitality careers with full-time, entry-level positions. No experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, benefits, and a dynamic work environment in the heart of Silicon Valley. Perfect for career changers, recent graduates, or anyone passionate about exceptional guest experiences.
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain financial records
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Zero hospitality experience necessary
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced settings
- Basic computer literacy (we train on our systems)
- Positive attitude and customer-first mindset
- Flexible availability including weekends/holidays
- Must pass background check