Job Description
Join our award-winning team at Grand Hospitality Group in sunny San Jose, CA! We're seeking passionate individuals to kickstart their hospitality careers with no prior experience required. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a dynamic luxury hotel environment. Perfect for career changers or recent graduates looking to enter the thriving California tourism industry.
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes
- Manage reservations and handle guest inquiries via phone/email
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Operate hotel management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- No experience necessary - we provide full training!
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Must be authorized to work in the US