Job Description
Join the vibrant hospitality scene in Miami! Grand Miami Hotel is seeking enthusiastic individuals for our Front Desk Agent position with weekly pay. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality.
Located in the heart of South Beach, you'll be the first point of contact for international guests, delivering exceptional service while enjoying Miami's dynamic energy. This full-time role offers stability, growth opportunities, and the chance to build transferable skills in customer relations, operations, and guest satisfaction.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Assist with guest requests, including concierge services and issue resolution
- Maintain accurate records of guest interactions and transactions
- Collaborate with housekeeping, maintenance, and security teams
- Process payments and manage cash handling procedures
- Uphold brand standards through professional appearance and communication
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Flexibility to work evenings, weekends, and holidays
- Valid Florida driver's license (preferred for local errands)