Job Description
Start your hospitality career immediately! Grand Plaza Hotel is seeking energetic, guest-focused individuals for our Front Desk Agent positions. No prior experience needed – we provide comprehensive training! Join our award-winning team in Wichita and deliver exceptional service to our guests while enjoying competitive pay and growth opportunities.
Responsibilities
- Efficiently manage guest check-in/check-out processes with attention to detail
- Handle guest inquiries, reservations, and special requests with professionalism
- Process payments accurately and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams for seamless operations
- Address guest concerns promptly and resolve issues to ensure satisfaction
- Maintain a clean, organized front desk environment
- Assist with basic clerical duties including filing and data entry
Qualifications
- No experience required – entry-level candidates encouraged to apply
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, customer-focused environment
- Basic computer proficiency and comfort with hotel software
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and commitment to exceptional guest service