Job Description
Join our award-winning team at Grand City Hotels Atlanta! We're urgently hiring dedicated Hotel Front Desk Agents for immediate shift-based openings. If you thrive in fast-paced environments and excel at creating memorable guest experiences, this is your opportunity to grow with us. Benefits include: Competitive pay, health insurance, free parking, and advancement opportunities. Shifts include nights, weekends, and holidays – perfect for adaptable professionals!
Responsibilities
- Manage check-in/check-out procedures with accuracy and efficiency
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems (PMS) for reservations
- Uphold brand standards through exceptional service delivery
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends/holidays)
- Basic computer proficiency with PMS systems
- High school diploma or equivalent required
- Valid Georgia driver's license (if required for errands)