Job Description
Join our dynamic hotel team as a Front Desk Agent where your dedication to exceptional guest experiences is rewarded with weekly pay and flexible shift schedules! We're seeking energetic professionals to manage guest check-ins, handle reservations, and deliver personalized service in our downtown Denver location. Enjoy competitive compensation, comprehensive training, and a supportive team environment that values your hospitality expertise. Perfect for career-driven individuals seeking stability in the thriving Denver hospitality scene.
Responsibilities
- Manage seamless guest check-in/check-out processes using PMS systems
- Process payments and maintain accurate financial records
- Resolve guest inquiries with prompt, solution-oriented communication
- Coordinate housekeeping and maintenance requests efficiently
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain security protocols and confidential guest information
Qualifications
- Previous hotel or customer service experience preferred
- Proficiency in reservation systems (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling accuracy
- Professional appearance and approachable demeanor
- Must be authorized to work in the United States