Job Description
Join our award-winning team at Sonoran Resort & Spa, where we prioritize employee satisfaction and guest excellence. We're seeking dedicated professionals for our front desk team with immediate openings featuring weekly pay and flexible shift schedules. Enjoy competitive wages, comprehensive benefits, and a supportive work environment in the heart of downtown Tucson. Perfect for career-driven individuals seeking stability in the hospitality industry.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations, billing inquiries, and guest requests
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Resolve guest concerns with exceptional service standards
- Operate PBX phone systems and manage communications
- Uphold brand standards through consistent service delivery
Qualifications
- Minimum 1 year hotel front desk experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with Opera or similar PMS software
- Valid Arizona driver's license and reliable transportation
- Basic math and cash handling abilities
- Customer service certification a plus
- Ability to stand for extended periods