Job Description
Join our award-winning hospitality team at Grand Oasis Hotel in Phoenix, AZ! We're seeking dedicated professionals for weekly-paid, shift-based roles in a dynamic environment. Enjoy competitive compensation, flexible scheduling, and opportunities for advancement while delivering exceptional guest experiences. Our commitment to employee growth and work-life balance makes us a top employer in the Arizona hospitality industry.
Responsibilities
- Provide exceptional guest check-in/check-out experiences using hotel management software
- Manage reservations, billing inquiries, and room assignments with precision
- Resolve guest concerns promptly and escalate complex issues to management
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Process payments and maintain accurate financial records
- Assist with valet services and guest transportation coordination
- Execute daily shift handovers and operational reports
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic accounting and cash handling knowledge
- Valid Arizona driver's license (for valet duties)
- Ability to stand for extended periods and lift 25 lbs