Job Description
Join our award-winning team at Grand Hotel Minneapolis and launch your hospitality career! We're seeking energetic individuals to deliver exceptional guest experiences in our vibrant downtown location. Enjoy flexible shifts, comprehensive training, and opportunities for advancement. Perfect for students, career-changers, or anyone seeking dynamic shift work in the heart of Minneapolis.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage room reservations and coordinate with housekeeping departments
- Handle cash transactions and operate POS systems accurately
- Address guest concerns promptly and escalate issues to management
- Maintain cleanliness and organization of lobby and common areas
- Collaborate with security team to ensure guest safety
- Assist with valet services and baggage handling during peak hours
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Proficiency with hotel management software (training provided)
- Ability to stand/walk for extended periods
- Valid driver's license (if driving valet services)