Job Description
Join the Hospitality Team in San Antonio, TX
Welcome to the heart of Texas! We are looking for passionate individuals to join our award-winning team as a Hotel Front Desk Associate. If you are looking for an entry-level opportunity in the hotel industry with room for growth, this is the perfect place to start your career.
We pride ourselves on providing exceptional guest experiences, and our team members are the heart of that mission. Whether you are a student, a career switcher, or simply looking for a new adventure, we provide comprehensive training to help you succeed.
Responsibilities
- Welcoming guests with a warm, professional demeanor upon arrival.
- Checking guests in and out efficiently using our property management system.
- Answering phone calls and responding to emails promptly and professionally.
- Assisting guests with local recommendations, directions, and concierge services.
- Handling cash, credit card transactions, and making accurate change.
- Maintaining the cleanliness and organization of the front desk area.
- Collaborating with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- No prior hospitality experience required; we provide on-the-job training.
- Strong interpersonal and communication skills.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer literacy and typing speed.
- A friendly, positive attitude and a genuine desire to help others.
- Reliable transportation to the San Antonio location.