Job Description
We are seeking a dynamic and results-driven Hotel General Manager to lead our premier property in the heart of Atlanta. At Savannah & Co. Hospitality Group, we pride ourselves on delivering exceptional guest experiences and fostering a culture of excellence. If you are a seasoned leader with a passion for hospitality and a track record of operational success, we invite you to join our team.
In this pivotal role, you will oversee all aspects of hotel operations, from guest relations to financial performance, ensuring that our standards remain unmatched in the industry.
Responsibilities
- Oversee daily operations, including front desk, housekeeping, food & beverage, and maintenance to ensure seamless guest experiences.
- Manage and analyze financial performance, including P&L statements, budget forecasting, and cost control strategies.
- Recruit, train, and motivate a diverse staff, fostering a positive and inclusive work environment.
- Ensure full compliance with health, safety, and sanitation regulations and company policies.
- Cultivate strong relationships with local businesses and community stakeholders to drive occupancy.
- Address guest inquiries and complaints immediately, ensuring high satisfaction and retention rates.
- Develop and implement strategic marketing initiatives to enhance brand visibility.
Qualifications
- Minimum of 5 years of progressive experience in hotel management, with a proven track record in a leadership role.
- Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Strong knowledge of hotel operations, revenue management, and market trends.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Ability to work flexible hours, including nights, weekends, and holidays as required.
- Certification in hospitality management (e.g., CHA) is a plus.