Job Description
We are currently seeking a friendly and organized Front Desk Agent to join our team in Oklahoma City. This is an exciting opportunity for motivated individuals to launch a career in hospitality with no prior experience required. We pride ourselves on providing flexible shift work schedules that fit your life.
In this role, you will be the first point of contact for our guests, setting the tone for their entire stay. We offer comprehensive training and a supportive environment where you can grow professionally.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Assist guests with check-in, check-out, and room assignments efficiently.
- Answer and direct incoming phone calls and emails promptly.
- Handle guest inquiries, complaints, and special requests with patience and empathy.
- Perform light administrative tasks such as data entry and filing.
- Monitor the lobby area to ensure a clean and inviting atmosphere.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or equivalent is preferred but not required.
- Excellent verbal communication and interpersonal skills.
- Ability to work a variety of shifts, including weekends, nights, and holidays.
- Basic computer literacy and typing skills.
- Professional appearance and a positive attitude.
- Reliability and a strong work ethic.