Job Description
Join our award-winning luxury hotel in Atlanta and kickstart your hospitality career! No prior experience required – we provide comprehensive training to launch your journey in world-class service. As a Guest Agent, you'll be the heart of our guest experience, creating memorable stays through exceptional service, attention to detail, and genuine warmth. Enjoy competitive pay, health benefits, career advancement opportunities, and a dynamic work environment in Georgia's thriving hospitality scene.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest needs
- Maintain immaculate front desk and lobby areas
- Upsell hotel services, dining, and amenities to enhance guest experiences
- Collaborate with team members to ensure seamless operations
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and customer focus
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliability and punctuality