Job Description
Launch your hospitality career with Coastal Hospitality Group! We're seeking enthusiastic Hotel Guest Services Associates to deliver exceptional guest experiences at our premier San Diego properties. No prior experience required—comprehensive training provided. Join our team and grow with industry leaders while enjoying competitive benefits, flexible scheduling, and a vibrant work culture in America's Finest City.
Responsibilities
- Provide warm, efficient front desk services including check-in/check-out procedures
- Manage guest inquiries and resolve concerns with exceptional service
- Process reservations and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with billing and payment processing
- Uphold cleanliness and safety standards in public areas
- Support daily hotel operations as assigned by management
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to work flexible shifts including nights/weekends
- Positive attitude and service-oriented mindset
- Reliable transportation to work location
- Willingness to learn hospitality protocols
- No experience necessary—training provided