Job Description
Join our award-winning downtown hotel team! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier Columbus location. No hospitality experience required – we provide comprehensive training for motivated team players. Enjoy competitive pay, flexible scheduling, and career growth opportunities in Ohio's vibrant hospitality industry.
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain accurate front desk records and billing information
- Process payments and operate POS systems
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent
- Exceptional customer service mindset
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Positive attitude and team-oriented approach
- Reliable transportation and punctuality