Job Description
Are you looking for a rewarding career in the hospitality industry? We are currently hiring enthusiastic individuals for multiple positions at our premier hotel in downtown Louisville. We offer immediate hiring opportunities and comprehensive on-the-job training for candidates with no prior experience. Join our dedicated team and enjoy a dynamic work environment where you can help create memorable experiences for our guests.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Assist with check-in and check-out processes efficiently and accurately.
- Maintain the cleanliness and organization of guest rooms and public areas.
- Handle incoming phone calls and respond to guest inquiries promptly.
- Process payments and handle reservations using hotel management systems.
- Address guest complaints or issues with a focus on resolution and satisfaction.
- Support the front desk team with administrative tasks and general operations.
Qualifications
- Must be at least 18 years of age.
- Strong communication and interpersonal skills are essential.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Attention to detail and a professional attitude.
- Willingness to learn and follow established operational procedures.
- Physical ability to stand for extended periods and lift moderate weights.