Job Description
Join The Peninsula Los Angeles, a premier destination for luxury and service in the heart of downtown. We are currently seeking a highly motivated and experienced Hotel Manager to lead our operations. If you are passionate about hospitality and looking for a role that offers weekly pay and a competitive benefits package, we invite you to apply.
As the Hotel Manager, you will be the face of our establishment, responsible for ensuring seamless operations and delivering an exceptional guest experience. You will lead a diverse team of professionals dedicated to maintaining the highest standards of excellence.
Responsibilities
- Oversee the daily operations of the hotel, ensuring all departments function efficiently.
- Lead, mentor, and motivate the front office, housekeeping, and culinary staff.
- Handle high-level guest inquiries and resolve complaints with a focus on satisfaction and retention.
- Monitor financial performance, including budgeting, forecasting, and cost control measures.
- Ensure compliance with all local, state, and federal regulations, including health and safety codes.
- Coordinate with external vendors for maintenance, repairs, and renovations.
- Develop and implement marketing strategies to enhance the hotel's visibility and occupancy rates.
Qualifications
- Minimum of 5 years of progressive experience in hotel management, preferably in a luxury environment.
- Strong leadership skills with a proven ability to manage and develop teams.
- Excellent verbal and written communication skills.
- Proficiency in Property Management Systems (PMS) such as Opera or Micros.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- Associate’s degree in Hospitality Management or a related field is preferred.