Job Description
Join our award-winning luxury resort in the heart of Phoenix as a Hotel Manager! We're seeking a passionate leader to oversee daily operations, drive guest satisfaction, and cultivate a world-class hospitality experience. Enjoy competitive compensation, comprehensive benefits, and career growth in Arizona's thriving tourism industry.
Responsibilities
- Oversee all hotel departments including front desk, housekeeping, and F&B operations
- Develop and implement strategic initiatives to enhance guest experience and revenue
- Manage staff scheduling, training, and performance evaluations
- Resolve guest complaints and ensure exceptional service standards
- Analyze financial reports and optimize operational efficiency
- Collaborate with marketing team on promotional campaigns
- Ensure compliance with health/safety regulations and brand standards
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years hotel management experience in luxury/resort settings
- Proven track record in P&L management and revenue optimization
- Strong leadership and team development skills
- Exceptional problem-solving and decision-making abilities
- Knowledge of Opera/PMS systems and hotel software
- Valid Arizona Food Handler and Alcohol permits
- Fluency in English; Spanish proficiency preferred