Job Description
We are seeking a highly skilled and motivated Hotel Manager to lead our team at the Grand Louisville Hotel. Join us in creating memorable experiences for our guests in the heart of Kentucky's vibrant city.
As the manager, you will oversee all aspects of hotel operations, ensuring that our high standards of service and hospitality are consistently met. If you are a leader passionate about the hotel industry and want to make a tangible impact, we want to hear from you.
Responsibilities
- Oversee daily hotel operations, including front desk, housekeeping, and maintenance.
- Ensure exceptional guest satisfaction and handle guest complaints with professionalism.
- Manage and train a diverse team of staff members.
- Monitor inventory, budgets, and financial performance to maximize profitability.
- Enforce company policies and safety regulations at all times.
- Coordinate with vendors and external partners for seamless service delivery.
Qualifications
- Minimum of 3-5 years of experience in hotel management or a related role.
- Strong leadership and communication skills.
- Proficiency in property management systems (PMS).
- Ability to work flexible hours, including weekends and holidays.
- A high school diploma or equivalent; Bachelor’s degree in Hospitality preferred.
- Valid driver’s license.