Job Description
We are seeking a dynamic and experienced Hotel Manager to join our esteemed team in Louisville, KY. If you thrive in a fast-paced environment and enjoy leading a team to deliver exceptional guest experiences, we want to hear from you. This is a full-time position requiring flexibility with shift work to ensure 24/7 hotel operations.
As the Hotel Manager, you will oversee all aspects of hotel operations, from front desk management to housekeeping coordination. We offer a competitive salary, comprehensive benefits, and a supportive work environment for career growth.
Responsibilities
- Oversee daily hotel operations and ensure high standards of guest service.
- Manage and schedule staff across all shifts, including nights and weekends.
- Handle guest inquiries, complaints, and special requests promptly and professionally.
- Maintain accurate financial records and manage budgets effectively.
- Enforce safety and security protocols within the hotel premises.
- Train and mentor new employees to uphold company values.
Qualifications
- Minimum of 3-5 years of experience in hospitality management.
- Strong leadership and communication skills.
- Ability to work flexible hours, including nights, holidays, and weekends.
- Proficiency in hotel management software (PMS) is a plus.
- High school diploma or equivalent; Bachelor's degree preferred.