Job Description
Start your hospitality career with us! Grand Plaza Hotel Boston seeks energetic Night Front Desk Agents to deliver exceptional guest experiences during overnight shifts. No experience required—we provide comprehensive training!
Join our dynamic team at Boston’s premier downtown hotel. Enjoy competitive pay, flexible scheduling, and growth opportunities in the heart of the city. Perfect for students, career changers, or night owls seeking a stable role with advancement potential.
What We Offer:
- Competitive hourly pay with performance bonuses
- Free parking and meal discounts
- Health benefits after 90 days
- Tuition reimbursement program
- Hotel discounts worldwide
Responsibilities
- Efficiently manage guest check-in/check-out processes
- Handle reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Operate hotel management systems (training provided)
- Maintain security protocols for overnight operations
- Coordinate with housekeeping and maintenance teams
- Process cash and credit card transactions accurately
Qualifications
- No prior experience required
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Ability to work independently and make decisions
- Basic computer literacy (training provided)
- Flexible availability for nights, weekends, holidays
- Positive attitude and customer service mindset
- Must be 18+ years old