Job Description
Are you looking for a dynamic role in the heart of South Florida? Sunset Hospitality Group is currently seeking enthusiastic individuals to join our team as Front Desk Agents.
We are proud to offer a no experience required environment, perfect for those ready to kickstart their career in the hospitality industry. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm welcome and memorable stay.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr)
- Comprehensive training program
- Flexible scheduling
- Employee discounts on dining and amenities
Located in the vibrant city of Miami, FL, this is an excellent opportunity to work in a luxury setting with a supportive team.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently using hotel management software.
- Answer and direct phone calls and emails promptly and professionally.
- Handle guest inquiries regarding local attractions, directions, and hotel amenities.
- Assist with room assignments and special requests to enhance guest satisfaction.
- Maintain a clean, organized, and welcoming reception area at all times.
- Process payments and reconcile daily financial transactions accurately.
Qualifications
- High school diploma or GED is preferred but not mandatory.
- Exceptional interpersonal and communication skills.
- A friendly, professional, and customer-oriented attitude.
- Basic computer literacy and typing skills.
- Ability to stand for extended periods and lift moderate amounts of weight (up to 25 lbs).
- Willingness to work a flexible schedule, including weekends and holidays.
- No prior hospitality experience is required—we provide on-the-job training!