Job Description
Grand Horizon Hotels & Resorts is currently seeking enthusiastic and detail-oriented individuals to join our dynamic team as Entry Level Hotel Operations Associates. We pride ourselves on delivering world-class hospitality and offer a vibrant workplace where you can grow your career from the ground up. If you are looking for a stable role with shift work flexibility and competitive benefits, we want to meet you.
Why You'll Love Working Here:
- Competitive Compensation: Earn between $18.00 and $24.00 per hour based on your skillset.
- Flexible Scheduling: Choose from Day, Evening, or Overnight shifts to fit your lifestyle.
- Generous Benefits: Comprehensive medical, dental, and vision insurance, free meals, and generous employee discounts on stays worldwide.
- Career Growth: We invest in our team members with dedicated training programs and clear pathways to management.
Responsibilities
- Greet guests warmly and professionally upon arrival, ensuring a welcoming atmosphere.
- Manage the front desk operations, including efficient check-in and check-out procedures.
- Answer and route incoming calls promptly, handling inquiries with a high level of courtesy.
- Resolve guest issues and complaints in a calm and solution-oriented manner.
- Maintain the lobby area and public spaces to ensure high standards of cleanliness and organization.
- Assist with luggage handling and valet services for a seamless guest experience.
- Process payments accurately and maintain detailed daily operational logs.
Qualifications
- High School Diploma or GED is required; equivalent work experience is a plus.
- Must be at least 18 years of age.
- Strong interpersonal and verbal communication skills.
- Ability to work various shifts, including weekends, nights, and holidays.
- Basic computer proficiency and willingness to learn hotel management software.
- Must be able to stand for extended periods and lift moderately heavy items (up to 25 lbs).