Job Description
Join Grand Hospitality Group as a Hotel Shift Manager in Columbus, Ohio! We're seeking dynamic professionals to lead our front-of-house operations with weekly pay and flexible shift schedules. Enjoy competitive benefits, career growth opportunities, and a supportive team environment. Apply now to become part of Ohio's premier hospitality experience!
Responsibilities
- Oversee daily front desk operations and staff coordination
- Manage check-in/check-out processes and guest satisfaction
- Handle escalated guest inquiries and resolve service issues
- Monitor staff performance and implement training protocols
- Ensure compliance with safety and brand standards
- Prepare shift reports and manage key inventory
- Coordinate with housekeeping and maintenance teams
Qualifications
- 3+ years hotel management or supervisory experience
- Flexible availability for nights, weekends, and holidays
- Strong conflict resolution and communication skills
- Proficiency in hotel management software (Opera, etc.)
- Valid Ohio driver's license and reliable transportation
- Ability to multitask in fast-paced environments
- Certification in hospitality management preferred