Job Description
Are you a natural leader seeking immediate hire opportunities in the vibrant Cleveland hospitality scene? We are looking for a dedicated Hotel Shift Supervisor to join our dynamic team. In this pivotal role, you will oversee daily operations, ensuring our guests enjoy a seamless and memorable stay while maintaining high standards of service.
Why Join Us?
- Immediate Start: We are hiring today for immediate availability.
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Growth Opportunities: Clear pathways for career advancement within the hospitality sector.
If you thrive in a fast-paced environment and love serving people, apply now to become part of the Cleveland Hospitality Group family.
Responsibilities
- Manage daily hotel operations, including front desk, housekeeping, and maintenance coordination.
- Supervise and mentor front-of-house staff to ensure top-tier guest service standards.
- Resolve guest complaints and issues efficiently to maintain high satisfaction scores.
- Enforce strict compliance with safety protocols, fire regulations, and health codes.
- Create and manage staff schedules, including weekend and holiday shifts.
- Monitor inventory levels and assist with purchasing supplies as needed.
Qualifications
- Minimum of 2 years of experience in hotel operations or a related customer service field.
- Previous supervisory experience is highly preferred.
- Strong interpersonal and communication skills with a professional demeanor.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- High school diploma or GED required.