Job Description
Join Grand Hospitality Group as a Hotel Shift Supervisor and enjoy the stability of weekly pay while working in Georgia's vibrant hospitality scene! We're seeking dynamic professionals to lead our front desk and guest services teams during evening and overnight shifts. This role offers competitive hourly wages, comprehensive benefits, and opportunities for career advancement within our award-winning hotel chain.
As a key member of our operations team, you'll ensure seamless guest experiences while maintaining high standards of service and safety. Our weekly pay schedule means reliable income with no waiting for monthly paychecks – perfect for those who value financial stability. If you thrive in fast-paced environments and excel at team leadership, apply today to become part of Atlanta's premier hospitality team!
Responsibilities
- Oversee front desk operations during assigned shifts, ensuring exceptional guest service standards
- Manage staff scheduling, performance reviews, and training for guest services team
- Handle guest complaints and resolve issues promptly to maintain positive experiences
- Monitor hotel security protocols and emergency procedures during overnight shifts
- Coordinate with housekeeping, maintenance, and management teams for operational efficiency
- Process guest check-ins/check-outs using hotel management systems
- Conduct daily audits of cash handling and financial transactions
Qualifications
- Minimum 2 years hotel supervisory experience required
- Strong leadership and conflict resolution abilities
- Flexibility to work evenings, nights, weekends, and holidays
- Proficiency in hotel management software (Opera, etc.)
- Excellent communication and multitasking skills
- Valid Georgia driver's license (if required for property management)
- Ability to stand/walk for extended periods during shifts
- High school diploma or equivalent; hospitality degree preferred