Job Description
Join our award-winning team at Grand Hospitality Solutions in San Jose! We're seeking dedicated Hotel Shift Workers to deliver exceptional guest experiences across our luxury properties. With immediate openings, this is your chance to start your hospitality career in one of California's most vibrant cities. Enjoy competitive pay, flexible scheduling, and comprehensive benefits including health insurance and 401K matching.
Our team thrives on professionalism and guest-centric service. You'll work in a fast-paced environment where every shift matters. We provide extensive onboarding and career advancement opportunities for motivated individuals.
Responsibilities
- Provide exceptional front desk services including check-ins/check-outs and guest assistance
- Monitor security systems and ensure guest safety throughout shifts
- Coordinate housekeeping services and room status updates
- Handle guest inquiries and resolve service issues promptly
- Operate hotel management software and reservation systems
- Conduct nightly audits and financial reporting
- Maintain cleanliness and organization of common areas
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Proficiency in hotel management systems (Opera, Fidelio)
- Valid California driver's license (if required for property duties)
- Basic knowledge of safety and emergency procedures
- Ability to lift up to 25 pounds occasionally