Job Description
Launch your hospitality career with Grand City Hospitality Group! We're seeking passionate entry-level hotel staff to join our dynamic team in Chicago. No experience required – we provide comprehensive training to help you thrive in a fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the heart of downtown Chicago. Work alongside industry professionals while delivering exceptional guest experiences at our award-winning property.
What We Offer:
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Employee discounts on hotel stays and dining
- Clear career advancement pathways
- Inclusive team culture with growth opportunities
Responsibilities
- Deliver exceptional guest service at check-in, check-out, and throughout guest stays
- Assist with daily housekeeping and room preparation tasksManage guest inquiries via phone and in-person with professionalism
- Coordinate with housekeeping, maintenance, and security teams
- Process payments and maintain accurate guest records
- Uphold cleanliness and safety standards in public areas
- Participate in regular team meetings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy for reservation systems
- Positive attitude and problem-solving mindset
- Physical ability to stand for extended periods
- Valid work authorization in the United States
- Customer service experience preferred but not required